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How Pragmatics keeps our staff safe and service robust during the COVID-19 crisis

April 22, 2020 07:14 PM

In the face of the tense situation all around the world, Pragmatics is committed to keeping our people, our business partners, and our clients safe while supporting our clients’ missions of national importance.

Here are some of the measures we have taken.


  • Encourage staff to work remotely, if possible
  • Implement Voluntary Telework Policy
  • Released COVID-19 (Coronavirus) Telework Guidance
  • Program managers work actively with clients to investigate possible paths for telework if the client doesn’t permit telework
  • Travel and Event Restrictions
  • Suspend all international business travel
  • Meeting are encouraged to be conducted virtually
  • Domestic business travel is only permitted as an absolute necessity
  • Suspended participation in large industry events

Office Closures

  • HQ office closures effective March 18th
  • Closely monitor the situation until that time and give further guidance on possible continued telework

In-Office Protection

  • 14-day self-quarantine for employees with recent international travel history
  • 14-day self-quarantine for employees with pneumonia-like symptoms
  • Rigorously follow CDC’s Coronavirus Guidelines and practice social distancing policy

Facility Hygiene

  • Mandatory daily workstation cleaning and wipe-downs in the public office area
  • Third-party vendor weekly deep cleaning for HQ

Operation Resilience

  • Emergency Response Team consisting of senior leadership and key departments
  • IT support assistants actively with employees to guarantee the virtual office capabilities
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