IT Infrastructure Management
Pragmatics provides the full spectrum of information technology (IT) infrastructure management support, ranging from service desk operations to developing and managing networks and systems for our customers’ entire IT enterprises. Our solutions are focused on delivering value to our customers; we first gain a solid understanding of a customer’s current environment and what service enhancements they need to achieve their goals. Then, based on our proven domain experience in IT services implementation, we tailor specific solutions that:
- Reduce costs through the use of repeatable, measurable standard practices
- Improve customer satisfaction by providing reliable, consistent service to end users
- Comply with required industry standards and guidance, such as IT Infrastructure Library (ITIL®), Capability Maturity Model Integration (CMMI®), Services Model and ISO 20000
- Align IT goals with overall business goals.
Pragmatics has a history of delivering high-quality, focused, consistent IT services. We provide comprehensive management for applications, middleware, desktops, databases, storage devices, servers, and networks. Our solutions include highly integrated best-in-class products that span distributed, open systems and mainframe environments to ensure optimal system performance, throughput, and availability. Our engineers apply the latest network, service, and security management tools to provide reliable, secure operations per client-specified service level agreements.
The range of services we offer to our customers includes:
For more information:
Linda Alkire
Office: 703.761.4033 x1264
Fax: 703.761.4089
E-mail:
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