Large Scale Web Site Development and Maintenance

SCOPE AND ACCOMPLISHMENTS: Pragmatics develops, maintains, and enhances the www.usdoj.gov site, which is being migrated to a dynamic, database driven environment. The complex site contains over 60,000 pages with over 1.3 million URLs. We worked with DOJ on the project plan for establishing a detailed work breakdown structure outlining steps from initial requirements gathering to deployment. We are also working with the DOJ to plan inclusion of dynamic features such as database driven event calendars, press releases, and grant opportunities. We receive almost daily requests for updates and additions to the DOJ web site from approximately 40 DOJ organizations and offices, including the Attorney General’s office, DEA, and INS. Our team uses a custom Justice computer Services Assistance Center (JSAC) tracking tool to track and prioritize work requests, and log changes for configuration management.

DELIVERING QUALITY CUSTOMER SERVICE: Pragmatics team developed PERL scripts to reduce the team’s workload for updating PDF files that are part of the DOJ website. Pragmatics provided all DOJ personnel involved in the project desk-side training on the use of this script.

TECHNOLOGY: Pragmatics maintains and enhances the DOJ site using Dreamweaver, Photoshop, WordPerfect, and MS Office. We use Acrobat to convert documents and develop web pages that are compliant with Section 508 guidelines. We also use PageScreamer and Jaws to verify Section 508 compliance for the web pages.

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