Program Management Services

SCOPE AND ACCOMPLISHMENTS: For the C2 Applications Program Integration (C2API) task, Pragmatics integrated the master schedules of all major DISA C2 applications and related Advance Concept Technology Development (ACTD) efforts. We produced a CONOPS for automating the update process and highlighting negative impacts resulting from identified inter-program dependencies. We assisted in the development of a baseline repository used to identify dependencies amongst software segments from the various programs. We also developed a CONOPS for monthly cross-program reviews with the DISA Chief Technology Officer. This effort included collection, distribution, and analysis of data regarding program schedule, baseline, architecture, and security for identification of cross-program disconnects. We also developed a metrics program to standardize and effectively evaluate programs’ progress towards closing software problem reports.

For the Global Command Support System (GCSS) Program Management Support task, Pragmatics performs comprehensive acquisition management support. Our team was instrumental in the production of key milestone documents including the C4 Integrated Support Plan, Cost Analysis Requirements Document, and Economic Analysis. We also produced the program’s quality assurance and configuration management plans, implemented a metrics program to collect and analyze programmatic and performance measures. The team also performs regular risk management activities and earned value management. Our efforts have supported the program in achieving several successful milestone decisions.

The Horizontal Fusion Enterprise Services (HFES) Task involves support needed to define and manage a new government Program Management Office (PMO). For this task, we developed the initial documentation requirements for achieving Milestone A success – Initial Capabilities Document (ICD), Analysis of Alternatives (AoA), Technology Development Strategy (TDS), a Test and Evaluation Strategy, an Information Assurance Strategy, and Clinger-Cohen Act Compliance Document. We managed the program master schedule, established a document control process, initialized a collaborative environment, and maintained configuration control of program products. We provided process management leadership by defining a process architecture, documentation, and training for all personnel supporting the PMO.

For the Global Information Grid/Enterprise Services (GIG/ES) Engineering (GE) Program Integration Task, we are developing a standard systems engineering process for adoption by all DISA programs and projects. Included in this process are procedures for standardized system design, testing, performance engineering and configuration management. We are also assisting in the development of a cross-program governance and information sharing process for the agency.

For the Global Command and Control System Family of Systems Integrator (GCCS FoSI) Support task, we are providing support to the GCCS systems (Joint, Army, Maritime and Air Force) to identify cross-program disconnects. We provide analysis regarding architectural compatibility as well as the transition of capabilities from the legacy client/server to the “To-Be” Net-Centric environment. We provide logistical and technical support for cross-program working groups and conferences. We are standardizing configuration management processes across the FoS. We act as the lead systems integrator for the Joint Web Common Operating Picture System (being developed jointly by the FoS). In this role we have developed standardized coding and submission guidelines, audit source code and software segments for compliance to the standards, perform acceptance testing on behalf of the Government and perform load testing to ensure performance standards are being maintained. We are developing a software baseline database to inventory all software segments developed for the FoS, web services the FoS are contributing towards and internal and external FoS interfaces.

DELIVERING QUALITY CUSTOMER SERVICE: A significant challenge in supporting a DoD joint program is the coordination and buy-in required from multiple groups at geographically dispersed locations supporting activities that are not always their primary duty or responsibility. To overcome this challenge, we initiated a collaborative environment to simplify and control the activities of working groups with specific tasks and to assist in the review and coordination across teams. We developed long term schedules for POC involvement that were as flexible as possible to meet multiple persons’ schedules (i.e., accommodated teleconferences, web conferences, designated alternate POCs, etc.). We circulated these schedules to stakeholders to achieve initial buy-in and continuously updated to reflect changing priorities. We tracked necessary inputs and provided continuous feedback to ensure that all stakeholders were working from a common set of expectations regarding who was responsible for which inputs.

TECHNOLOGY: We use CollabNet to provide specialized solutions under our GEMS task orders. The CVS configuration management tool is a part of the CollabNet suite and is used to perform CM. We have also used the BEA WebLogic portal and the SiteScape collaboration tool for document tracking and work group collaboration.

Although software/system development is not commonly performed on GEMS task orders, we are modifying a currently existing system, the Systems Engineering Support System (SESS), for our GCCS FoSI task. We are using the Oracle development suite of tools and ER-WIN to modify the design of the production system and import data from other repositories to achieve the objective of producing a family-wide baseline of software segments, services and interfaces. In our role as the lead system integrator for the Joint WebCOP (a web-based view of the DoD’s Common Operational Picture), Pragmatics is using a number of development tools including the Maven Project Object Management tool, the Apache Ant compiler, the Jalopy source code formatting tool and Javadoc.

Back to Past Performance